Dear Gritty VA:
How do you stay connected to clients? –DR
It’s important to maintain contact with your retainer clients. What I do is conduct a weekly telephone meeting where we check in, review goals or projects, talk shop or just chit chat.
I reserve one day out of the week for this, and have each client scheduled for the same time each week on this day. This is a effective policy because it helps eliminate and control disruption you can have with phone calls at different times of the week, and at the same time systemizes it.
I use this day for any other virtual meetings or consultations I might need to schedule as well (although when you’ve got a full practice, you’ll find the occasional consult will simply need to be scheduled on a different day).
I then have the whole rest of the week to work on projects and my mind can dive into my work and concentrate fully knowing I don’t have anything that will interrupt me.





