Loading ...I always say to clients and business owners: If you want an ideal Virtual Assistant, be an ideal client. You should absolutely get the kind of quality support you deserve, but great VAs are not going to deal with prima donnas who don’t value their contributions, don’t want to pay for the value of skilled, competent expertise, or are in any other way a negative drain on their time and energy.
The same goes in reverse… if you want ideal clients, you had better be an ideal VA. What makes for an ideal VA? Here’s my list:
- An ideal VA has the skills she says she has.
- An ideal VA does what she says she will.
- An ideal VA is respectful of her clients’ time.
- An ideal VA follows directions and pays attention to details.
- An ideal VA asks questions and obtains clarification when needed.
- An ideal VA is an active listener.
- An ideal VA has great communication and follow-up skills and doesn’t leave clients guessing.
- An ideal VA runs her business like a business.
- An ideal VA takes pride in her work and service delivery and doesn’t do things sloppily.
- An ideal VA is consistent, committed and follows through.
- An ideal VA has excellent organizational skills.
- An ideal VA is able to maintain focus.
- An ideal VA is proactive and takes initiative.
- An ideal VA is a critical thinker.
Do you have any others to add?
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Great Virtual Assistants love helping their clients. They put smart systems, policies and standards in place because they know that ultimately these things allow them to deliver greater service to their clients. They also know that excellent communication is absolutely key to the relationship. Now, while there are lots of things Virtual Assistants do to facilitate great communication flows, it is a two-way street. Following are some things you can do as the client to help your Virtual Assistant help you.
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