So, What Does an Administrative Support Consultant Do for Me, You Ask?

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Here’s a little video for ya… feel free to use it on your site if you have trouble explaining to clients what you do as a Virtual Assistant and Administrative Support Consultant.

So, how does an Administrative Support Consultant Help Me?

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This entry was written by Danielle Keister, posted on February 22, 2010 at 10:00 am, filed under Cool Stuff, Marketing, Virtual Assistant/Virtual Assistance. Bookmark the permalink. Follow any comments here with the RSS feed for this post. Post a comment or leave a trackback: Trackback URL.

10 Comments

  1. Nikki
    Posted February 23, 2010 at 7:30 am | Permalink

    Excellent video!!

  2. Marie at Detour Services
    Posted February 23, 2010 at 5:05 pm | Permalink

    Thanks so much for sharing this. It’s tough sometimes to remind clients that I’m not a business adviser nor the final decision maker. You’ve explained this in a very positive tone.

  3. Arlene
    Posted February 24, 2010 at 6:19 am | Permalink

    Thanks for sharing the video. Pity I couldn’t copy it onto my website. Would have been great. You are awesome. Arlene

  4. Danielle Keister
    Posted February 25, 2010 at 8:50 pm | Permalink

    You should be able to, Arlene. At the end of the video, there’s a link to “share.” You just paste that onto a page. :)

  5. Vicky Miles
    Posted March 1, 2010 at 3:50 pm | Permalink

    Danielle, an absolutely outstanding video!!!
    I will sure be re-publishing this. As usual, you present things in such a clear and articulate way. It sound soooo simple yet so many time we struggle to convey this message.

    Thanks a lot!!!
    Vicky

  6. Jeanette Kahle
    Posted March 2, 2010 at 2:00 pm | Permalink

    I am not sure, but I think I saw a typo. on the smily face slide, it says “Its in all in the relationship” should that not say “It’s all in the relationship”?
    Otherwise, I love it, Thank you!

  7. Danielle Keister
    Posted March 2, 2010 at 2:06 pm | Permalink

    Holy crapola! I’ll have to fit that pronto! Thanks for the eagle eyes :)

  8. Janine Gregor
    Posted April 28, 2010 at 4:23 pm | Permalink

    Hi Danielle,

    Great video! Thank you for clearly defining the role of Administrative Support Consultant in the piece…well done!

    I have seen you use the ASC title on your site and now in this video. Can you share, what the feedback has been (if any) in using the ASC title in lieu of the title virtual assistant?

    I feel that the term VA does not clearly define the industry. Your use of ASC intrigues me.

    Thanks!

    Janine

  9. Danielle Keister
    Posted April 29, 2010 at 12:32 am | Permalink

    Thanks, Janine! Although I’ve got a dang typo in one of the slides and YouTube apparently doesn’t let you replace videos. But that’s okay since I wanted to do a better video at some point anyway.

    In answer to your question, I’ve never used the term Virtual Assistant when telling people what I do for the exact reason you mention–it’s a misnomer, it doesn’t clearly explain what we do and it causes more problems than it helps by creating misconceptions and wrong connotations. And I’ve been very successful not using the term. I’ve always just simply said that I provide administrative support and explained how I help people, and only at the end of a conversation would I add “…it’s what we call Virtual
    Assistance” just so they would have a mental coat hook to hang the description on. But in the last couple of years, I’ve been trying out the Administrative Consultant term and it has been absolutely fantastic. I’ve always been embarrassed by the term “Virtual Assistant” and this new term just fits like a glove. I am so much more at home in it. And people “get it” so much more quickly and easily.

    The feedback from those who have also starting using the term has been great as well. In fact, not too long ago I posted here on the blog about this topic and there are a few comments from others who started using the term as well sharing their positive experiences.

  10. Lisa Humphries
    Posted May 2, 2010 at 7:10 pm | Permalink

    Just on that, since I’ve been calling myself Administrative Support Consultant, I’ve found it has actually changed how I think about myself – I am much more confident. I just had a blinding realisation about that this afternoon. In fact, although for years I thought I had got over the employee mentality, I had only done so as far as being able to say ‘yes’ or ‘no’ to things. I’ve now realised there’s this other whole aspect about believing in my own ability to be on the appropriate level rather than on a subordinate one.

One Trackback

  1. By A Video Explanation of Freelance Administrative Support | The Official Blog of Detour Services on February 23, 2010 at 4:59 pm

    [...] video has been kindly shared by the Virtual Assistant Chamber of Commerce. I hope you’ll find it as helpful as I think it [...]

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