The Difference Between Project Work and Providing Support

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Here’s one way to understand the difference between project work and providing support:

A one-time project is like a one-night stand. You are strangers and don’t know each other at all. You do it once and never see that person again.

Occasional project work with a repeat customer is like a booty call or friends-with-benefits. You might get in bed together once awhile, but you’re there for one thing with no other strings attached. There’s only a very superficial level of familiarity.

Providing administrative support is about being in a relationship with a client. You’re both there for the big picture and know that familiarity, knowledge and understanding can only be shared, grown and deepened in an ongoing, committed relationship.

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One Comment

  1. Pat
    Posted July 9, 2010 at 11:38 pm | Permalink

    spot on! love the metaphor!

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