Category Archives: Don't-Miss-It Events

How to Price & Package Your Support

So I’m conducting my first-ever business class for Virtual Assistants and Administrative Consultants next week on February 18 and I’m really excited. It’s taken me a long time to get over my aversion to offering classes. It seems like so many VAs open their doors and two seconds later they’re coaching other VAs. What is up with that? Especially when so many of those folks have no clients themselves and are making diddly squat–exactly what can they offer anyone else if they haven’t succeeded in their own businesses? I just did not want to add to all the noise and crap out there.

My business is administrative support to clients, not coaching other VAs. I freely share my knowledge and guidance in my blog here, in my Virtual Assistant forum, and I often talk with VAs on the phone. I have my own business to run and I can’t help everyone so I’ve packaged much of what I have to teach in my Virtual Assistant business forms and self-study guides. But I’ve come to realize there are just some things that are best taught and learned in a training-type platform.

I’m not interested in offering certifications and “coaching.” Blech. If you are a highly skilled and experienced administrative professional, you don’t need anyone’s certification to prove your worth. But I see all these women struggling so much in their Virtual Assistant practices… they come into the industry with all these hopes and dreams for earning a living and having a new way of life. And then they are immediately taught by our industry how to run their business in ways that allow them to do anything but earn a real living and have time and money for the things they dream of. Most of them are barely scraping by and making under $10,000 a year.

I know it’s not fun to hear that, but it’s the God’s-honest truth of the matter. And as Dr. Phil says, you can’t fix what you don’t acknowledge.

You know exactly what I’m talking about, don’t you? You know I’m speaking the truth.

This is what drives me to want to help. As I see survey results come in from our Virtual Assistant survey, I see the same issues over and over and over:

  • VAs not being able to find clients and not knowing how to attract and connect with them;
  • VAs finding clients, but working with them in ways that don’t leave them any room for growth and making more money whatsoever. Forget about any kind of freedom;
  • VAs working with 10 clients on up… slaving away around the clock yet still making $10,000 or less a year!

It’s absolutely crazy and it doesn’t have to be that way. They just haven’t been shown or given the right tools and knowledge in order to change this path to burnout and the poorhouse for themselves. And look, turning into a multi/team VA practice isn’t going to change anything. If you couldn’t do it as an independent consultant, it’s going to be 10 times even more undoable for you as a staffing agency.

So that’s what I want to do… share with you a completely new and different way of thinking about what you do and give you the tools and knowledge you need to turn your practice around. I’m going to be offering three very targeted learning modules–I’m calling them Biz Smart Intensives–the first of which is how to price and package your support based on value and expertise, not selling hours.

You may be going, “Wha?! Not selling hours?” Yup, not selling hours. I’m going introduce you to the concept of VALUE pricing and show you several ways you can package your support in innovative ways that don’t have anything to do with tracking hours. Really. It’s going to blow your mind and, if I can be cliche, revolutionize your business. There is so much I’m going to share in this class… it’s going to be really interesting, fun and a radical departure from everything you’ve learned before in our industry.

I am offering an early-bird registration special, but it ends Sunday, February 14, so you’ll want to get registered right away to get in on that savings. Learn more and register here for my “Pricing & Packaging Your Support” class on February 18, 2010.

Give to Haiti Disaster Relief!

A Conversation with Business Owners About Virtual Assistants

I’m excited about being interviewed by Corporate Fugitive Sherri Garrity this Thursday. We’re going to be talking about finding and hiring a Virtual Assistant and taking live questions from business owners who want to know more about Virtual Assistants and how to go about finding the perfect fit.

If you’d like to attend the free call, be sure and sign up here.

And don’t forget… If you’re a Virtual Assistant, you simply must take part in the 2009 Virtual Assistant Industry Survey. Stand up and be counted!

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Virtual Assistant Industry Survey Trundling Right Along

Our 2009 Virtual Assistant Industry Survey is trundling right along. As of this posting, we have 269 participants. We’re shooting for 1,000 by the end of the month.

Impossible? No way! We’re gonna reach our goal even if it kills me in the process, LOL. But come hell or high water, we’re going to get  those participants so that this is the best year yet for the survey results report for you.

You can help… I’ve been posting a steady stream of Twitter updates on the survey’s progress. All your retweets help tremendously so please do continue doing that at every chance you get.

I thought it would also be fun if all of us who have blogs posted about the survey today. I challenged all our VACOC members to do so and so I’m challenging you as well–will you join the effort?

Make a post today about the 2009 Virtual Assistant Industry Survey. Feel free to use our press release or borrow any language from the survey page (yes, you have my permission–copying is always okay when you have explicit permission from the author).

I’m looking forward to seeing those numbers spike! I’ll keep you posted!

Oh, and if YOU haven’t yet, don’t forget to take the 2009 Virtual Assistant Industry Survey yourself! Your input is very important :)

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I’m Having a Teleseminar Just for Virtual Assistants This Thursday

I’m holding my second teleseminar for Virtual Assistants this Thursday. I know, I know, this is short notice, LOL. But for those who can make it, we’re going to have a great time and learn lots!

Is Your Consultation Converting Prospects Into Clients?

Presented by: ME!

DATE: Thursday, September 17, 2009 (this Thursday!)
TIME: 5p PT | 6p MT | 7p CT | 8p ET
DURATION: 60 minutes (call in 10 min. early to secure your seat)
COST: Absolutely Free!

gravatar150For Virtual Assistants Only!

Do you wish you made more money in your Virtual Assistant practice? Are you having trouble getting the kind of clients you’d prefer to work with? Is your current process failing to convert prospects into clients? These are just a few of the issues we’ll explore in this intimate, informal business salon just for Virtual Assistants this Thursday, September 17, 2009.

Bring your questions and your curiosity. I’ll share with you some of the reasons you want to have a consultation process in your practice, how long a consultation should be and the three primary goals for your consultation to achieve. If you want to increase your success in converting prospects into clients, you won’t want to miss this teleseminar!

REGISTER HERE…

Don’t forget to take the 2009 Virtual Assistant Industry Survey. Please retweet!

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Take the 2009 Virtual Assistant Industry Survey

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Hey, Virtual Assistants! It’s that time of year again!

Each year, the VACOC conducts an industry-wide survey with the purpose of taking a representative, group snap-shot of those who are in the business of providing ongoing administrative support. Virtual Assistants who participate get the survey results report absolutely free!

The theme for this year’s survey is social networking. Our goal is to have 1,000 participants by September 30. If we haven’t met our target by that date, we plan on leaving the survey open a bit longer. We’ll need all the help you can give in getting the word out and encouraging all the VAs you know to participate. This survey is for you guys after all! And the sooner we meet our goal, the sooner YOU get your report. :)

Once the official survey period has closed and the report has been compiled, we’ll email you a link to download your complimentary copy of the survey results. Judging from past years, we expect the report to be around 75 to 100 pages. It will definitely be chock-full of helpful, fascinating, eye-opening data. If you’ve participated before, I’m sure you’ll find it really interesting to compare with previous years’ results.

Here’s the skinny: This is an online survey (you take it right on your computer screen). There are 100 questions with two additional, optional questions at the end. But not to worry… everything is multiple-choice and it’s a total breeze running through it. In fact, in testing the survey, we show that for the average person participating, it will only take about 14 minutes, 52 seconds to complete. How’s that for being exact? LOL

Now here’s the caveat: Due to the in-depth nature of our survey, we use a special survey provider (not one of those free sites). The thing is, you must complete the survey in one sitting. You can’t start it and then come back later as it will think that you’ve already completed it. This is to help prevent duplicate submissions. No survey is 100% fool-proof, but we do our best to provide you with the most accurate results we can. Using this special provider is key in accomplishing that. So before you take survey, just make sure you can sit down and complete it all in one shot.

SUPER-DUPER IMPORTANT STUFF
: You MUST follow the link provided at the end of the survey and sign up to the list in order to get your FREE copy of the results report. The survey itself is completely confidential because we want you to be totally candid in your responses. Since we don’t collect any identifying information in the survey, this is the only way we have to get the report to just those who participate and manage the huge task of disseminating the reports once they’ve been compiled. We really, really want you to get your copy so don’t forget that last step. :)

Be sure and blog, Twitter, Facebook and whatever else to encourage all your Virtual Assistant buddies to participate as well: http://www.virtualassistantnetworking.com/survey.htm

Free Call Today: The Truth About Anchor Clients

Hey, there’s still time to sign up: http://www.virtualassistantnetworking.com/teleseminar.htm

Today, I’ll be talking with Sherri Garrity about landing that “one big client” and why it’s not necessarily manna from heaven. Here’s the scoop:

Anchor Clients: Smooth Sailing or Trouble at Sea?

sherrigarrityMany business owners operate with a feast-or-famine business model, meaning they take on whatever work they can get out of fear they’ll have none. They’ll take on projects (or clients) that aren’t the best fit for them, or anything that pays the bills.

If they can find a big client who can provide a good chunk of their revenue, they think their worries are over. Many business owners look to these “anchor” clients as their ticket because they’ll get a predicable, ongoing income from them.

In exchange for that big retainer or contract, your client may have greater expectations of you than you can reasonably meet. The lines can quickly blur between independent business owner and employee. Not only that, if you’re spending most of your time working with this client, you may not be marketing as much as you should be, and you are leaving yourself vulnerable if that work suddenly ends.

Chief Corporate Fugitive Sherri Garrity reveals the benefits and pitfalls of landing the big client – the dream of many small business owners looking for security and consistent cash flow. No more marketing, no more chasing new business, and no more revolving door. But at what cost?

During this interview-style teleseminar, Sherri will explain more about why this isn’t a good idea and what to do to make sure you don’t weigh yourself and your business down. We’ll cover:

  • The truth about anchor clients
  • What an anchor client is really worth
  • How to strike the right balance
  • Warning signs that your clients are taking you for granted

To business owners tempted to land the big one, Sherri says “Remember that an anchor is intended to weigh an object down, and the object here is you!” While having steady clients is a goal, having the right clients is a must, she says. Knowing how to load your boat full of clients, without tipping it, is the secret. This is an important teleseminar not to be missed!

Free Teleseminar: How to Write Articles to Market Your Business Even If You Aren't a Writer

The VACOC Guest Expert Teleseminar Series has another fabulous program this Thursday, and, as usual, there is absolutely no cost to attend. If you are a small business owner and you want to get in on article marketing to promote your business, but you think you don’t have anything to say or aren’t a good enough writer, this teleseminar is just what you need! Jan King, founder of The Publishing Store, is going to explain how each and every one of you CAN and SHOULD be sharing what you know…

How to Write Articles to Market Your Business Even if You Are Not a Writer

jankingEvery marketing book and seminar tells you that you should be writing articles to promote your expertise and your business. But if you have never written before, where do you start, and how do you know you have anything to say?

Writing articles is a great way to enhance your reputation as the go-to person who has deep expertise in the work you do every day. You may choose to write several articles at once or simply write them when new ideas come to you. Another great time to write is when a client asks you a question you can’t fully answer. If you need to research a topic, chances are others are asking the same questions and needing answers.

Jan B. King is a book publishing expert and author of numerous articles herself (just Google “Jan B. King” to see them). She says, “When I started to promote my first book, I had to find an interesting and short way of letting people know who I was and what I could do for them. Writing articles was definitely the right answer. Every week I still see that people have used articles I wrote five years ago in their new ezines. If you do it right, you have a way to market yourself for years to come.”

Jan has helped hundreds of people get their expertise out on paper as books and articles and she can help you, too. You don’t have to be a writer to write articles and in this session, Jan will share with us:

  • Where to find article ideas in what you do every day.
  • How to make your articles stand out and work for years.
  • Where to market your articles.
  • How to write and format articles, including the all-important title and resource box.
  • How to make articles interesting, fun and attractive to potential clients.
  • How to find the time and the motivation to write.
  • How to maintain ownership of your work.

Be sure and register now to claim your spot:
http://www.virtualassistantnetworking.com/teleseminar.htm

DATE: Thursday, July 16, 2009
TIME: 5pm PST / 6pm MST / 7pm CST / 8pm EST
DURATION: 60 minutes (call in 10 min. early to secure your seat)
COST: FREE!

FREE Teleseminar Tomorrow: Defend Against Plagiarism in 3 Easy Steps

When:  Thursday, May 21, 2009 (tomorrow!)
Time:  5p PST | 6p MST | 7p CSTA |  8p EST
Duration:  1 hour (call in 10 minutes early to secure your spot)
Who’s Invited? EVERYONE!
Cost: FREE!

Register Here:
http://www.virtualassistantnetworking.com/teleseminar.htm

jonathanbaileyTomorrow, in our continuing VACOC Guest Expert Teleseminar series, Jonathan Bailey of PlagiarismToday.com will be joining us to talk about the scourge of plagiarism on the Web and how you can protect your intellectual capital.

If you’ve ever had your content reused without your permission, you know how frustrating copyright theft can be. Whether you are posting a blog, marketing copy or images on your Website, tracking your content on the Web is crucial to Internet success.

In this free teleseminar, Jonathan is going to show us how we can quickly and easily protect our content. We’ll discuss everything from how to license your work, how to track it on the Web and how to stop infringements when you find them. He’s going to cover:

  • Steps you can take to reduce infringement of your work.
  • Licensing strategies to let others use your content in a way that will work for you.
  • Tracking tools for monitoring text and images on the Web.
  • How to track down an infringer.
  • How to get them to stop, without using an attorney.

Jonathan is going to share with us the techniques and strategies he has used to stop over 700 plagiarists of his own work and show you how to reduce the time it takes to handle a case of plagiarism to under 15 minutes. This is going to be a very interesting, practical and informative session. Everyone is welcome so be sure and spread the word. Feel free to copy and paste any verbage from this post or the registration page and tell all your biz buddies to come register.

Register Here:
http://www.virtualassistantnetworking.com/teleseminar.htm

Start the New Year On Track!

carivollmer08It’s that time of the month again! (No, not THAT time, LOL) But it is time for the acclaimed VACOC Monthly Guest Expert Teleseminar Series next Thursday, January 15.

This month, the fabulous and wonderful Cari Vollmer, the Passion into Profit mentor and founder of LifeOnTrack.com, is going to share her world-famous vision-boarding process.

It is the start of a new year, ya know, and what better time than now to revisit our hopes, our dreams, our goals and get excited about them all over again. This time, though, you’ll have help from Cari’s brilliant, fun and creative tool to keep you… what else? On track!

Get the details and register here: http://www.virtualassistantnetworking.com/teleseminar.htm

And by the way, as always, this is a free business teleseminar and all are welcome. Be sure and invite your business buddies (and hey, if you’re always looking for something to write about, this is a great resource to share on your blog or post to the listservs and forums you participate in). Feel free to borrow any wording you like from our registratio page!

Still Time to Register…

There’s still room at this month’s famous VACOC Guest Expert Teleseminar so go sign up now! This month, one of our favorite experts, small business lawyer Nina Kaufman, is back to help you better understand ther various business entities and how to choose the one that’s right for your business…

Are You Exposing Yourself? How Choosing the Right Business Form Provides Protection and Peace of Mind

Are you exposing yourself… and your personal assets?

Doing business as a sole proprietor may seem the easy and cheap way to go, but the downside can be devastating.

Trouble is, selecting a business formation, much less understanding all the complexities and nuances of the different types to choose from, is no small task and takes studied consideration.

In this complimentary teleseminar, Nina Kaufman returns to share valuable small business legal information with you including:

  • the different kinds of business entities that will protect your assets;
  • how to weigh and balance the options to choose what’s right for you;
  • the drawbacks to handling business formation online;
  • how to find the advisors who can guide you to your goals;

And much, much more!

Be sure to register today to reserve your spot and get your burning questions answered!

DATE: Thursday, October 16, 2008
TIME: 5pm PST / 6pm MST / 7pm CST / 8pm EST
DURATION: 60 minutes (call in 10 min. early to secure your seat)
COST: FREE!

WHO SHOULD ATTEND? This class is open to all Virtual Assistants, small/boutique business owners, solo professionals, solopreneurs and independent professionals. Invite your business buddies! If you know some folks who would like to attend, feel free to copy and paste the contents on this page, and post invitations on the forums, listservs and groups you participate in.

REGISTER TODAY!

http://www.virtualassistantnetworking.com/teleseminar.htm