Category Archives: Great News

New Virtual Assistant Affiliate Program

Wow! Woke up to several messages from folks that ranged from honestly curious/confused to downright snotty and accusing. It occurred to me that if these people didn’t get the memo, there may be others who didn’t either, but just aren’t speaking up. So I thought it might be helpful to post a general announcement to shed some light on things.

On August 18, I sent an email to all my affiliate members letting them know that my old e-junkie affiliate program was being canceled as of Sept. 1 and asking them to be sure and sign up at my new store so they could continue to earn commissions on their referrals of  my Virtual Assistant business forms and tools.

Now lots of things happen with messages. Sometimes they end up in spam/junk mail folders. Sometimes they get glossed over and deleted. Sometimes ISPs, in their overzealous spam-fighting measures, block perfectly legitimate mail from reaching intended recipients. Sometimes people use spam-blocking programs that prevent email from reaching them. There are all kinds of things that happen beyond the sender’s control. If you didn’t get the message, I’m sorry about that but short of having a magic wand, I’m not sure what more I can do.

The other thing that I didn’t realize is that with e-junkie, when an affiliate is removed, an automatic message is sent to the affiliate letting them know they have been removed. The exact language it sends is apparently this:  “Your affiliation has been removed on [date/time]. Your affiliate links will not work any longer.”

Some people felt this was curt and were offended. To them I apologize, but all I can tell you is that I didn’t send this message, e-junkie did. I wasn’t aware that it sent a message like that. If I had been and it allowed me to, I would have edited it to include the reminder about why it was being canceled and a link to sign up again at the new store.

At any rate, below is the body of the message I sent to everyone on August 18. I’ve had record sales these past few months and I would love to be able to share the wealth with you and give you a little sumpin’ sumpin’ back for those referrals and recommendations you would be making anyway so be sure and sign up to be an affiliate at my beautiful new store!

IMPORTANT NOTICE TO AFFILIATES

Hi there!

Hope you’re having a lovely, productive, summerful week. :)

I won’t take up too much of your time–just wanted to send a quick, but important, note to all of you who are signed up for my affiliate program. First, I want to officially let you know that my new store is now on its own website at http://www.virtualassistantbusinessforms.com. Which means that I will be discontinuing my e-junkie store as of September 1, 2010.

If you wish to continue earning great commissions from your recommendations and referrals of my products to others, you’ll need to get a new affiliate link from the new store. It’s super, super easy–all you have to do is register yourself at the new store and then simply replace all your old e-junkie affiliate links (which won’t work after Sept. 1) with the  new one that will be automatically displayed in your account. You can get a clear and complete walk-through here: http://virtualassistantbusinessforms.com/affiliate-program

Also, in case you weren’t aware, I have a new premium product out called “How to Price & Package Your Support Based on Value & Expertise–NOT Selling Hours” (abbreviated title is “Value-Based Pricing & Packaging Toolkit”). It’s priced at $147 so your commission on each sale of that product would be $36.75. I could really use your help in getting the word out–this product is really going to help so many people. Of course, I never want anyone making recommendations unless they really believe in the quality of the products (particularly if they’ve used them themselves), so if that’s the case for you, nothing would make me happier than to be able to give back to you in this way for referrals and recommendations you would make anyway.

If you have any questions about anything, feel free to shoot me an email. :)

Many thanks!

NEW Value-Based Pricing & Packaging Toolkit Available

Whew! What a hectic last two weeks it’s been. I am always energized when I get to talk with fellow Virtual Assistants and Administrative Consultants, but I tell ya, putting on live events is a LOT of time and work. My “Value-Based Pricing & Packaging” Biz Intensive went really well AND I was able to package it up as a self-study course even quicker than I imagined! (Of course, I’d been working on it since February but I hit a block and had to set it aside for awhile. Once I took it back up again, everything fell into place.)

For those who missed the live class, you can now purchase it as a self-study guide from the store (includes 23 page PDF guide of tools, info, exercises and samples and two MP4 presentation videos).  Plus, I’m going to give you a HUGE discount for the next few hours only! There’s no special code or anything to enter. Just purchase the product and you’ll automatically get $50 off if you purchase by midnight, August 5 (that’s this Thursday).

Early Bird Savings Ends Midnight Tonight

Just a quick reminder to register for my Value-Based Pricing & Packaging Biz Intensive by midnight tonight to get in on early bird savings!

You definitely want to attend if you’ve ever struggled with:

  • Price-shoppers
  • Clients being scared-away by your hourly rate
  • Feeling like the economy is affecting your business prospects
What you learn in this class will help you:
  • Attract more clients, more easily
  • Make more money
  • Create an easier business to run
  • Toss out those time sheets forever!

…all without discounting, negotiating or justifying your fees whatsoever!

Learn more and register for early bird savings (ends at midnight tonight) >>

Hope to see you there!

Billing by the Hour is Killing Your Business

As mentioned in this and last week’s newsletters, I’m offering my second clinic on Value-Based Pricing & Packaging. (If you’re on my mailing lists, you’ll also get a more official notice shortly). With other things that came up on my plate last week, I didn’t have a chance to really let folks know about the early bird pricing that was supposed to end July 4. For that reason, I’m extending the offer until July 10. You can get more info on the class and register here:  http://www.virtualassistantnetworking.com/bizintensive.htm

Only 5 Hours Left for 50% Off Sale

Only 5 hours left for my one-time 50% off sale! I won’t hold one of these ever again!

The 2009 Virtual Assistant Industry Survey is Out

The 2009 Virtual Assistant Industry Survey is finally done!

As usual, those administrative support providers who met the qualifying criteria and completed the survey get a free copy and will have already received a message in their IN box over the weekend.

For everyone else, you can purchase a copy at the online store (in fact, you can get all four years’ worth of surveys—2006, 2007, 2008 and 2009—for the price of one if you order before May 31!). And, of course, those administrative consultants who missed taking part in the survey will have an opportunity to participate the 2010 survey and thereby get a free copy of next year’s report. Happy reading!

2009 Virtual Assistant Industry Survey

Sorry! Apparently My Comments Posting was Broken

So apparently the comments posting here on my blog has been broken for awhile!

I hadn’t gotten any comments since March 19 or so. Which was sort of unusual. Normally, I hear from at least someone once a week. But I’ve been busy and traveling myself, plus figured folks were preoccupied with taxes and whatnot so I didn’t even think about it.

Then the lovely Ms. Franni Ferrero of Very Virtual emailed me and her message ended up alerting me to the problem. Who knew?! LOL

At any rate, turns out that out of the blue, all comments were being marked as spam and sent to the spam folder! Plus, while I normally get an email notification of any and all comments, spam included, I wasn’t getting any whatsoever. So everything was going into the spam section–a whole month’s worth basically–and I wasn’t aware of any of it.

To make matters worse, as I was sorting through the spam section to find and approve the real comments mixed in there, I accidentally hit on the “Delete All Spam” button. Oy vey! Before that brilliant little moron move, LOL, I was at least able to get the comments from April 21-23 approved before I had my moron moment.

It’s all fixed now, but we still have no clue whatsoever why any of this stopped working properly in the first place. Fun!

If you posted any comments between March 19 and April 21, I’m so sorry! I LOVE getting your comments and hearing your thoughts and having you add to the conversation. I wasn’t censoring you–I just didn’t know! If you care to resubmit any of your missing comments, please do. They’ll definitely get posted this time. :)

I heart ya!

PS: Moral of the story, if you use WordPress and things are unusually quiet or just feel off, double check to see if your plugins, etc., are working correctly and that you have all the latest updates.

PPS: Also, WordPress is great and all, but there are definitely some drawbacks to it. It is constantly the focus of hacks and exploits so you have to be ever vigilant about checking for and installing updates. Plugins can be a pain in ass. Some don’t play nice with others, and if you don’t know what you’re doing, you can very easily make a mess (or worse) of everything. Plus, since it’s open source and not a paid service, there is no real/responsive support you can turn to for answers or fixes when things go wrong. Luckily, I have a utterly fantabuloso tech guy, but I shudder to think what I’d do without him.

Where Do You Get Stuck in Your Consultations?

I’m working on putting together a special learning module that expands on the concepts for conducting consultations that I share in my guide, “Breaking the Ice: A Step by Step System for Confidently Navigating the Consultation Conversation and Converting Prospects into Retained Clients.” Right now, I’m a bit stuck trying to figure out what should be included, how many sessions are needed to cover all the material and how to organize the outline, and I thought you all could really help me out.

If you are a Virtual Assistant/Administrative Support Consultant still growing in your consultation skills and would welcome some additional hands-on help, I need to get a gauge about where you are specifically getting stuck. Do you feel like you’re doing well in consultations, but then not getting the clients? Are there particular parts or topics in the consultation that you struggle with? Is lack of confidence your stumbling block?

Please email me at [danielle at virtualassistantnetworking dot com] with any of your stumbling blocks and where you’d love to get help. I’m working on something really great for you!

Give to Haiti Disaster Relief!

Want to Know How NOT to Sound Like Every Other Virtual Assistant?

38gdeOne of the biggest complaints I hear from clients is that all the Virtual Assistant sites they visit say the same thing. There are a number of reasons for this.

For one thing, it seems to me that many people attracted to this industry somehow get the idea that it’s a sort of club to belong to instead of a business or profession. They see that the majority of other sites are all saying the same thing, which leads them to think that’s what they are supposed to be saying as well to show that they belong to the “tribe.” So they simply parrot what they see on every other site or, worse, copy and paste it verbatim. Which, in turn, continues the cycle of miseducation for the next wave of new VAs.

Then there are those who do get that this is a business, not a club, but they just don’t know how to even begin coming up with their own message. They write about what they do in only the most general sense, and because they don’t want to miss out on any opportunity, they write to an audience of anyone and everyone. Which gives their message no real clarity or compelling resonance–to anyone.

The problem with this is none of this differentiates them in any distinguishable way from their competition. They don’t give clients any reason to choose them over anyone else because they all sound the same. They become just another invisible, unmemorable drop in a sea of generic blandness.

The trick is to 1) get a different perspective about what you are really in business to do, 2) stop talking about yourself, and 3)  figure out who you are talking to and then start talking about them.

It is absolutely possible to craft a unique marketing message all your own! Every single Virtual Assistant, including new VAs, can do this. It’s not difficult once you are shown the keys. In fact, once you know the keys, it becomes incredibly simple and easy to come up with your own unique value proposition. You’ll wonder why on earth you struggled so much with your message before. With the keys, you’ll never need to parrot or mimick or copy or use anyone else’s sample marketing language again because you’ll know how to think for yourself.

This is exactly what I’ve done with my guide, “Understanding Your Value: How to Craft Your Unique Marketing Message and Make More Money with Alternative Billing Strategies.” You really get several guides in one. In it, I take you through the Fit – Focus – Value process with exercises for identifying your target market, profiling your ideal client and then identifying your true value proposition.  But we don’t stop there. I also give you a primer on alternative billing methodologies and give you ideas for packaging up your support in innovative ways that will not only appeal more to clients, but also help you make more money by trading value–not hours–for money.

I would really love to see you take your practice to an entirely different level in 2010 so you can earn better and stop struggling to find clients. As my gift to you this holiday season, from now until Sunday, Dec. 13, you can get this guide for $47 (a $20 savings).

GDE-38 Understanding Your Value

2009 Virtual Assistant Industry Survey Underway

FOR IMMEDIATE RELEASE

Contact: Danielle Keister, Founder & Virtual Assistant Expert
Email: thevacoc@hotmail.com
Phone: 888.648.0566

TACOMA WA, September 1, 2009–The month of September 2009 marks year four of the annual Virtual Assistant Industry Survey, conducted by the Virtual Assistance Chamber of Commerce (VACOC). Over 10,000 Virtual Assistants from around the world have been invited to participate. Participants receive the compiled results report at the end of the survey period.

The goal of the annual Virtual Assistant Industry Survey is to take a representative, group snap-shot of those who are in the business of providing ongoing administrative support, how they’re operating, earning, marketing and where gaps in training and support might show up. The in-depth survey leaves no stone unturned, covering the categories of:

  • Individual Demographics
  • Education/Experience/Credentials
  • General Business Demographics
  • Employees & Subcontractors
  • Clients
  • Hours
  • Services
  • Marketing
  • Pricing
  • Success, Profitability & Entrepreneurship
  • Training & Continuing Education
  • Industry Organizations & Training Programs

Each year the survey has a different focus. This year’s theme focuses on social networking. Past years’ have focused on Virtual Assistant training and ethics and standards in the industry.

“Our annual survey lets Virtual Assistant see what others are doing, compare results and, hopefully, see where they might make changes in their own practice to improve profitability, make more money and better serve clients,” says VACOC founder, Danielle Keister.

There are 100 questions on the online survey with two additional free-form responses at the end. Questions are multiple-choice, making participation quick and easy. According to the software used in the survey, it is taking respondents on average only 14.23 minutes to complete the survey in full.

“Participation and support in the Virtual Assistant Industry Survey in past years’ has been tremendous. This year we’re shooting for 1,000 participants!” adds Keister.

Virtual Assistants are invited to spread the word and take the survey at http://www.virtualassistantnetworking.com/survey.htm. Survey period ends September 30.

ABOUT THE VACOC: The Virtual Assistance Chamber of Commerce is a professional association dedicated to helping Virtual Assistants and their clients grow smarter, more financially successful practices. Anyone interested in learning more about Virtual Assistants is encouraged to visit the VACOC at http://www.virtualassistantnetworking.com