Category Archives: Great News

NEW Value-Based Pricing & Packaging Toolkit Available

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Whew! What a hectic last two weeks it’s been. I am always energized when I get to talk with fellow Virtual Assistants and Administrative Consultants, but I tell ya, putting on live events is a LOT of time and work. My “Value-Based Pricing & Packaging” Biz Intensive went really well AND I was able to package it up as a self-study course even quicker than I imagined! (Of course, I’d been working on it since February but I hit a block and had to set it aside for awhile. Once I took it back up again, everything fell into place.)

For those who missed the live class, you can now purchase it as a self-study guide from the store (includes 23 page PDF guide of tools, info, exercises and samples and two MP4 presentation videos).  Plus, I’m going to give you a HUGE discount for the next few hours only! There’s no special code or anything to enter. Just purchase the product and you’ll automatically get $50 off if you purchase by midnight, August 5 (that’s this Thursday).

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Early Bird Savings Ends Midnight Tonight

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Just a quick reminder to register for my Value-Based Pricing & Packaging Biz Intensive by midnight tonight to get in on early bird savings!

You definitely want to attend if you’ve ever struggled with:

  • Price-shoppers
  • Clients being scared-away by your hourly rate
  • Feeling like the economy is affecting your business prospects
What you learn in this class will help you:
  • Attract more clients, more easily
  • Make more money
  • Create an easier business to run
  • Toss out those time sheets forever!

…all without discounting, negotiating or justifying your fees whatsoever!

Learn more and register for early bird savings (ends at midnight tonight) >>

Hope to see you there!

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Billing by the Hour is Killing Your Business

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As mentioned in this and last week’s newsletters, I’m offering my second clinic on Value-Based Pricing & Packaging. (If you’re on my mailing lists, you’ll also get a more official notice shortly). With other things that came up on my plate last week, I didn’t have a chance to really let folks know about the early bird pricing that was supposed to end July 4. For that reason, I’m extending the offer until July 10. You can get more info on the class and register here:  http://www.virtualassistantnetworking.com/bizintensive.htm

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Only 5 Hours Left for 50% Off Sale

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Only 5 hours left for my one-time 50% off sale! I won’t hold one of these ever again!

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The 2009 Virtual Assistant Industry Survey is Out

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The 2009 Virtual Assistant Industry Survey is finally done!

As usual, those administrative support providers who met the qualifying criteria and completed the survey get a free copy and will have already received a message in their IN box over the weekend.

For everyone else, you can purchase a copy at the online store (in fact, you can get all four years’ worth of surveys—2006, 2007, 2008 and 2009—for the price of one if you order before May 31!). And, of course, those administrative consultants who missed taking part in the survey will have an opportunity to participate the 2010 survey and thereby get a free copy of next year’s report. Happy reading!

2009 Virtual Assistant Industry Survey

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Sorry! Apparently My Comments Posting was Broken

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So apparently the comments posting here on my blog has been broken for awhile!

I hadn’t gotten any comments since March 19 or so. Which was sort of unusual. Normally, I hear from at least someone once a week. But I’ve been busy and traveling myself, plus figured folks were preoccupied with taxes and whatnot so I didn’t even think about it.

Then the lovely Ms. Franni Ferrero of Very Virtual emailed me and her message ended up alerting me to the problem. Who knew?! LOL

At any rate, turns out that out of the blue, all comments were being marked as spam and sent to the spam folder! Plus, while I normally get an email notification of any and all comments, spam included, I wasn’t getting any whatsoever. So everything was going into the spam section–a whole month’s worth basically–and I wasn’t aware of any of it.

To make matters worse, as I was sorting through the spam section to find and approve the real comments mixed in there, I accidentally hit on the “Delete All Spam” button. Oy vey! Before that brilliant little moron move, LOL, I was at least able to get the comments from April 21-23 approved before I had my moron moment.

It’s all fixed now, but we still have no clue whatsoever why any of this stopped working properly in the first place. Fun!

If you posted any comments between March 19 and April 21, I’m so sorry! I LOVE getting your comments and hearing your thoughts and having you add to the conversation. I wasn’t censoring you–I just didn’t know! If you care to resubmit any of your missing comments, please do. They’ll definitely get posted this time. :)

I heart ya!

PS: Moral of the story, if you use WordPress and things are unusually quiet or just feel off, double check to see if your plugins, etc., are working correctly and that you have all the latest updates.

PPS: Also, WordPress is great and all, but there are definitely some drawbacks to it. It is constantly the focus of hacks and exploits so you have to be ever vigilant about checking for and installing updates. Plugins can be a pain in ass. Some don’t play nice with others, and if you don’t know what you’re doing, you can very easily make a mess (or worse) of everything. Plus, since it’s open source and not a paid service, there is no real/responsive support you can turn to for answers or fixes when things go wrong. Luckily, I have a utterly fantabuloso tech guy, but I shudder to think what I’d do without him.

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Where Do You Get Stuck in Your Consultations?

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I’m working on putting together a special learning module that expands on the concepts for conducting consultations that I share in my guide, “Breaking the Ice: A Step by Step System for Confidently Navigating the Consultation Conversation and Converting Prospects into Retained Clients.” Right now, I’m a bit stuck trying to figure out what should be included, how many sessions are needed to cover all the material and how to organize the outline, and I thought you all could really help me out.

If you are a Virtual Assistant/Administrative Support Consultant still growing in your consultation skills and would welcome some additional hands-on help, I need to get a gauge about where you are specifically getting stuck. Do you feel like you’re doing well in consultations, but then not getting the clients? Are there particular parts or topics in the consultation that you struggle with? Is lack of confidence your stumbling block?

Please email me at [danielle at virtualassistantnetworking dot com] with any of your stumbling blocks and where you’d love to get help. I’m working on something really great for you!

Give to Haiti Disaster Relief!

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Want to Know How NOT to Sound Like Every Other Virtual Assistant?

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38gdeOne of the biggest complaints I hear from clients is that all the Virtual Assistant sites they visit say the same thing. There are a number of reasons for this.

For one thing, it seems to me that many people attracted to this industry somehow get the idea that it’s a sort of club to belong to instead of a business or profession. They see that the majority of other sites are all saying the same thing, which leads them to think that’s what they are supposed to be saying as well to show that they belong to the “tribe.” So they simply parrot what they see on every other site or, worse, copy and paste it verbatim. Which, in turn, continues the cycle of miseducation for the next wave of new VAs.

Then there are those who do get that this is a business, not a club, but they just don’t know how to even begin coming up with their own message. They write about what they do in only the most general sense, and because they don’t want to miss out on any opportunity, they write to an audience of anyone and everyone. Which gives their message no real clarity or compelling resonance–to anyone.

The problem with this is none of this differentiates them in any distinguishable way from their competition. They don’t give clients any reason to choose them over anyone else because they all sound the same. They become just another invisible, unmemorable drop in a sea of generic blandness.

The trick is to 1) get a different perspective about what you are really in business to do, 2) stop talking about yourself, and 3)  figure out who you are talking to and then start talking about them.

It is absolutely possible to craft a unique marketing message all your own! Every single Virtual Assistant, including new VAs, can do this. It’s not difficult once you are shown the keys. In fact, once you know the keys, it becomes incredibly simple and easy to come up with your own unique value proposition. You’ll wonder why on earth you struggled so much with your message before. With the keys, you’ll never need to parrot or mimick or copy or use anyone else’s sample marketing language again because you’ll know how to think for yourself.

This is exactly what I’ve done with my guide, “Understanding Your Value: How to Craft Your Unique Marketing Message and Make More Money with Alternative Billing Strategies.” You really get several guides in one. In it, I take you through the Fit – Focus – Value process with exercises for identifying your target market, profiling your ideal client and then identifying your true value proposition.  But we don’t stop there. I also give you a primer on alternative billing methodologies and give you ideas for packaging up your support in innovative ways that will not only appeal more to clients, but also help you make more money by trading value–not hours–for money.

I would really love to see you take your practice to an entirely different level in 2010 so you can earn better and stop struggling to find clients. As my gift to you this holiday season, from now until Sunday, Dec. 13, you can get this guide for $47 (a $20 savings).

GDE-38 Understanding Your Value

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2009 Virtual Assistant Industry Survey Underway

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FOR IMMEDIATE RELEASE

Contact: Danielle Keister, Founder & Virtual Assistant Expert
Email: thevacoc@hotmail.com
Phone: 888.648.0566

TACOMA WA, September 1, 2009–The month of September 2009 marks year four of the annual Virtual Assistant Industry Survey, conducted by the Virtual Assistance Chamber of Commerce (VACOC). Over 10,000 Virtual Assistants from around the world have been invited to participate. Participants receive the compiled results report at the end of the survey period.

The goal of the annual Virtual Assistant Industry Survey is to take a representative, group snap-shot of those who are in the business of providing ongoing administrative support, how they’re operating, earning, marketing and where gaps in training and support might show up. The in-depth survey leaves no stone unturned, covering the categories of:

  • Individual Demographics
  • Education/Experience/Credentials
  • General Business Demographics
  • Employees & Subcontractors
  • Clients
  • Hours
  • Services
  • Marketing
  • Pricing
  • Success, Profitability & Entrepreneurship
  • Training & Continuing Education
  • Industry Organizations & Training Programs

Each year the survey has a different focus. This year’s theme focuses on social networking. Past years’ have focused on Virtual Assistant training and ethics and standards in the industry.

“Our annual survey lets Virtual Assistant see what others are doing, compare results and, hopefully, see where they might make changes in their own practice to improve profitability, make more money and better serve clients,” says VACOC founder, Danielle Keister.

There are 100 questions on the online survey with two additional free-form responses at the end. Questions are multiple-choice, making participation quick and easy. According to the software used in the survey, it is taking respondents on average only 14.23 minutes to complete the survey in full.

“Participation and support in the Virtual Assistant Industry Survey in past years’ has been tremendous. This year we’re shooting for 1,000 participants!” adds Keister.

Virtual Assistants are invited to spread the word and take the survey at http://www.virtualassistantnetworking.com/survey.htm. Survey period ends September 30.

ABOUT THE VACOC: The Virtual Assistance Chamber of Commerce is a professional association dedicated to helping Virtual Assistants and their clients grow smarter, more financially successful practices. Anyone interested in learning more about Virtual Assistants is encouraged to visit the VACOC at http://www.virtualassistantnetworking.com

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Take the 2009 Virtual Assistant Industry Survey

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newssurv09

Hey, Virtual Assistants! It’s that time of year again!

Each year, the VACOC conducts an industry-wide survey with the purpose of taking a representative, group snap-shot of those who are in the business of providing ongoing administrative support. Virtual Assistants who participate get the survey results report absolutely free!

The theme for this year’s survey is social networking. Our goal is to have 1,000 participants by September 30. If we haven’t met our target by that date, we plan on leaving the survey open a bit longer. We’ll need all the help you can give in getting the word out and encouraging all the VAs you know to participate. This survey is for you guys after all! And the sooner we meet our goal, the sooner YOU get your report. :)

Once the official survey period has closed and the report has been compiled, we’ll email you a link to download your complimentary copy of the survey results. Judging from past years, we expect the report to be around 75 to 100 pages. It will definitely be chock-full of helpful, fascinating, eye-opening data. If you’ve participated before, I’m sure you’ll find it really interesting to compare with previous years’ results.

Here’s the skinny: This is an online survey (you take it right on your computer screen). There are 100 questions with two additional, optional questions at the end. But not to worry… everything is multiple-choice and it’s a total breeze running through it. In fact, in testing the survey, we show that for the average person participating, it will only take about 14 minutes, 52 seconds to complete. How’s that for being exact? LOL

Now here’s the caveat: Due to the in-depth nature of our survey, we use a special survey provider (not one of those free sites). The thing is, you must complete the survey in one sitting. You can’t start it and then come back later as it will think that you’ve already completed it. This is to help prevent duplicate submissions. No survey is 100% fool-proof, but we do our best to provide you with the most accurate results we can. Using this special provider is key in accomplishing that. So before you take survey, just make sure you can sit down and complete it all in one shot.

SUPER-DUPER IMPORTANT STUFF
: You MUST follow the link provided at the end of the survey and sign up to the list in order to get your FREE copy of the results report. The survey itself is completely confidential because we want you to be totally candid in your responses. Since we don’t collect any identifying information in the survey, this is the only way we have to get the report to just those who participate and manage the huge task of disseminating the reports once they’ve been compiled. We really, really want you to get your copy so don’t forget that last step. :)

Be sure and blog, Twitter, Facebook and whatever else to encourage all your Virtual Assistant buddies to participate as well: http://www.virtualassistantnetworking.com/survey.htm

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